Shipping and Returns

Shipping and Handling Charges

• We ship all products same day on orders placed before 3:00 Pacific Standard Time.
• We ship all products UPS ground unless we receive instructions from the customer to the contrary.
• We also have daily shipping arrangements with common carriers (LTL) and multiple courier services.
• Read&Co. branded products are shipped from our warehouse in Los Angeles, CA.
• Orders placed on Saturday and Sunday will be shipped on Monday.
• Tracking numbers will be provided the following day.
• Shipping and handling charges are based on the total price of the order.
• Oversized or heavy items may have additional costs.
• Charges calculated at the time of checkout are only an estimate.
• The actual cost will be charged at the time of shipping.

Return Policy / RMA Request

• Returns are not allowed unless a RMA number is issued.
• To receive a RMA number please fill out a RMA request form located in the download center.
• We will only take back items that were purchased from Read&Co within 30 days.
• Items that are being claimed as defective must be returned with a sample of the defect.
• A lot number and RMA number must be included with the remainder of the roll.
• Non defective items must be approved by management and will be subject to a 25% restocking fee plus all applicable freight charges.
• All items being returned are subject to final inspection.
• All defective claims will be subject to a manufacturer inspection.
• All merchandise must be inspected by you upon delivery.
• In the event your order arrives damaged, please contact us via email at info@readinkjet.com and Read&Co., in its discretion, may elect to refund the amount charged to your credit card.

Payment Methods

• All online orders are accepted via secure online order form only.
• Visa and Mastercard credit cards are accepted.
• Credit cards will be initially booked for the whole estimated amount and only charged once the goods have been shipped.